Terms & Conditions

Welcome to PuasDeco! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you agree to comply with these terms.

1. General

  • By using this website and making a purchase, you agree to abide by these Terms & Conditions.
  • We reserve the right to update or modify these terms at any time. Continued use of the site after changes means you accept the new terms.

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.
  • Prices are listed in Malaysian Ringgit (RM) and include applicable taxes unless stated otherwise.
  • We reserve the right to cancel any order due to pricing errors, stock availability, or suspected fraudulent activity.

3. Shipping & Delivery

  • We only ship within Malaysia.
  • Estimated delivery time:
    • West Malaysia: 1-3 business days
    • East Malaysia: 5-7 business days
  • Free shipping for orders above RM500.
  • Local pickup is available at our store NO. 26, JALAN TERASEK 4, 59100 BANGSAR, KUALA LUMPUR.
  • Delivery times may be affected by unforeseen delays such as public holidays or courier issues.

4. Returns & Refunds

  • We offer free returns within 30 days of receiving your order.
  • Items must be unused, in original condition, and with all packaging and tags intact.
  • Certain items (e.g., custom-made products) may not be eligible for returns.
  • Refunds will be processed to the original payment method within 7-14 business days after approval.

5. Product Information & Availability

  • We make every effort to display product descriptions and images accurately. However, colors and sizes may slightly vary due to screen settings.
  • Product availability is subject to change without notice.

6. Intellectual Property

  • All content, including images, text, and logos, is the property of PuasDeco and may not be used without permission.

7. Limitation of Liability

  • PuasDeco is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not liable for delays or failures caused by factors beyond our control, including but not limited to natural disasters, strikes, or courier issues.

8. Privacy Policy

  • We respect your privacy. Any personal information collected is used strictly for processing orders and improving user experience.
  • We do not share your data with third parties except as required for payment and shipping purposes.

9. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of Malaysia.
  • Any disputes arising will be handled in the jurisdiction of Kuala Lumpur.

10. Contact Us

For any inquiries regarding these terms, reach out to us:
📧 [email protected]
📞 +6012 – 525 0090